FREQUENTLY ASKED QUESTIONS
PRODUCT QUESTIONS
All of our paintings are 100% hand-painted.
Each painting is totally unique and made by professional artists from all over the world.
All our paintings are made of oil and acrylic paint.
We use non-toxic oil and acrylic paint on highest quality cotton canvas.
The end result are paintings that tolerate increased humidity, are free from odor and do NOT fade over time.
Yes, we sell custom sized paintings as well. Each one of our paintings is 100% hand-painted and unique so we are able to modify them to fit best into your space.
Please send us the URL or the name of the painting and the size you wish to info@artbymontfort.com
Our customer service will get back to you as soon as possible.
Yes, please send us a message at info@artbymontfort.com and we will follow your request.
Our company, Montfort International LLC is registered in Sheridan, WY 82801, United States.
Art By Montfort represents artists from all over the world.
The artists of your painting/paintings will vary depending on the one/ones you choose.
Yes. All of our paintings are hand-painted and signed by the artist.
Soon after you purchase a painting from us, we will send you photo and video previews of your painting/paintings.
You will be able to request modifications in case you don't like something and we will only ship your artwork once you're completely satisfied with it.
Yes, especially the abstract pieces which you can shop here!
Yes, if you purchase your a painting/paintings without a frame, you can take your painting/paintings to your local framing shop and they can stretch/frame it for you.
GENERAL QUESTIONS
We offer free shipping on all orders.
Yes! We accept payments through PayPal. During checkout please select PayPal as your preferred payment method.
All orders are processed and fulfilled within 10 business days due to the hand-painting and drying process. Orders are dispatched within one business day after they've been fulfilled. Depending on your location, delivery timeframes typically vary from 5 to 10 business days.
United States: 3-7 business days
United Kingdom: 2-5 business days
Canada: 2-5 business days
Europe: 2-5 business days
Australia: 2-5 business days
Other: 5-10 business days
If you are in any way unsatisfied with your painting, contact us within 30 days of receiving the product, and we will offer you a full refund. Otherwise, you can request a re-do completely free of charge.
Since we represent artists from all over the world, the country will vary on the painting that you choose.
Every order comes with free package insurance.
When you start the checkout process you will have a dedicated window to enter your discount code. If your discount code couldn't be applied, please contact us at support@artbymontfort.com and we will refund the difference.